DJI Care Refresh 1-Year Plan (DJI Air 3) NZ

    Description

    NOTE: ALL REPLACEMENTS WILL TAKE 3 - 4 WEEKS FROM THE TIME YOUR CLAIM IS RECEIVED. 
    CARE REFRESH IS A NON-REFUNDABLE AND NON-RETURNABLE ITEM, ONCE CODES HAVE BEEN SUPPLIED THEY CAN NOT BE RETURNED.

     

    FEATURES

    Provides four replacement units for an additional charge as per the table below. The Care Refresh 2-year Plan lasts for two years from the date it is bound to your product, and covers for accidents such as water damage or collisions, letting you fly with peace of mind.

     

    DJI Care Refresh 2-Year Plan
    Replacement
    Service
    Number of Replacements 4
    Number of Flyaway Replacements 2
    Replacement Fee $329.00
    Flyaway Replacement Fee $799.00
    Extended Warranty Period Official warranty is provided during the validity period
    Support Renewal? Renew 1-Year Plan once

     

    Please Note:

    DJI Care Refresh can be bound to your DJI product when it meets one of the following criteria:

    1. Brand new and un-activated product.
    2. Aircraft or gimbal activated within the last 48 hours.
    3. Handheld device activated within the last 30 days.

    *If your craft has been activated for over 48 hours, follow the instructional guide linked below to verify your craft is in good working order and still eligible for DJI Care Refresh.

    Video Verification Guide

    Each time you request a replacement, you’ll receive a replacement unit that is new or equivalent to new in performance and reliability.

    If you have a DJI Care Refresh activation code, click here to bind it to your aircraft.

     

     

    WATER DAMAGE COVERAGE

    We'll replace your aircraft if an accident occurs, even if it's damaged by water.
     

     

    FOUR REPLACEMENTS, TOTAL PEACE OF MIND

    For an additional charge, DJI Care Refresh offers up to four replacement units within two years and covers accidents such as water damage, crashes and collisions. These replacement units will be new or equivalent to new in performance and reliability.

     

     

    DJI CARE REFRESH REPAIR PROCESS

    Ferntech will handle the entire DJI Care Refresh replacement process, which is as follows:

    1. Request a Care Refresh replacement via our online Service Request Form
    2. Delivery of damaged item* – please contact our helpful team at info@ferntech.co.nz and they will provide details on how to get your product to us.
    3. Product assessment by Ferntech team – upon completion, we will select the cheapest option to either have your product repaired or replaced under your DJI Care Refresh policy. Please advise if you would like to have your product replaced even if a repair is cheaper.

    *We require your product to complete the DJI Care Refresh process.

     

    Please Note:

    • DJI Care Refresh covers return shipping fees back to your address.
    • DJI Care Refresh and the corresponding product must be purchased from New Zealand.
    • DJI Care Refresh only supports aircraft purchased from official or authorised channels.
    • Please find detailed terms and conditions under the warranty tab above.

    If you want to purchase DJI Care Refresh for an aircraft that has been activated for over 48 hours, follow this Video Verification Guide.

     

     

    DJI FLYAWAY COVERAGE (DRONE NOT RECOVERED)

    Care Refresh offers 1x Flyaway Cover if your DJI Air 3 is not recovered. To have Flyaway Cover active you need to bind your craft and remote controller to your DJI account by following this video.

    For any Flyaway case, you will need to lodge a Flyaway report through the DJI Fly application and then contact info@ferntech.co.nz.

     

    REWARDS FOR SAFE FLIGHT

    If you haven't used any replacements or repair services during the service period, DJI will reward you with a 1-year warranty extension.

    Product form

    NOTE: ALL REPLACEMENTS WILL TAKE 3 - 4 WEEKS FROM THE TIME YOUR CLAIM IS RECEIVED. CARE REFRESH IS A NON-REFUNDABLE... Read more

    Free pickup in our shop(s)

    • Free Shipping on orders over $300

    SKU: CRAIR31

    $209.00

      Description

      NOTE: ALL REPLACEMENTS WILL TAKE 3 - 4 WEEKS FROM THE TIME YOUR CLAIM IS RECEIVED. 
      CARE REFRESH IS A NON-REFUNDABLE AND NON-RETURNABLE ITEM, ONCE CODES HAVE BEEN SUPPLIED THEY CAN NOT BE RETURNED.

       

      FEATURES

      Provides four replacement units for an additional charge as per the table below. The Care Refresh 2-year Plan lasts for two years from the date it is bound to your product, and covers for accidents such as water damage or collisions, letting you fly with peace of mind.

       

      DJI Care Refresh 2-Year Plan
      Replacement
      Service
      Number of Replacements 4
      Number of Flyaway Replacements 2
      Replacement Fee $329.00
      Flyaway Replacement Fee $799.00
      Extended Warranty Period Official warranty is provided during the validity period
      Support Renewal? Renew 1-Year Plan once

       

      Please Note:

      DJI Care Refresh can be bound to your DJI product when it meets one of the following criteria:

      1. Brand new and un-activated product.
      2. Aircraft or gimbal activated within the last 48 hours.
      3. Handheld device activated within the last 30 days.

      *If your craft has been activated for over 48 hours, follow the instructional guide linked below to verify your craft is in good working order and still eligible for DJI Care Refresh.

      Video Verification Guide

      Each time you request a replacement, you’ll receive a replacement unit that is new or equivalent to new in performance and reliability.

      If you have a DJI Care Refresh activation code, click here to bind it to your aircraft.

       

       

      WATER DAMAGE COVERAGE

      We'll replace your aircraft if an accident occurs, even if it's damaged by water.
       

       

      FOUR REPLACEMENTS, TOTAL PEACE OF MIND

      For an additional charge, DJI Care Refresh offers up to four replacement units within two years and covers accidents such as water damage, crashes and collisions. These replacement units will be new or equivalent to new in performance and reliability.

       

       

      DJI CARE REFRESH REPAIR PROCESS

      Ferntech will handle the entire DJI Care Refresh replacement process, which is as follows:

      1. Request a Care Refresh replacement via our online Service Request Form
      2. Delivery of damaged item* – please contact our helpful team at info@ferntech.co.nz and they will provide details on how to get your product to us.
      3. Product assessment by Ferntech team – upon completion, we will select the cheapest option to either have your product repaired or replaced under your DJI Care Refresh policy. Please advise if you would like to have your product replaced even if a repair is cheaper.

      *We require your product to complete the DJI Care Refresh process.

       

      Please Note:

      • DJI Care Refresh covers return shipping fees back to your address.
      • DJI Care Refresh and the corresponding product must be purchased from New Zealand.
      • DJI Care Refresh only supports aircraft purchased from official or authorised channels.
      • Please find detailed terms and conditions under the warranty tab above.

      If you want to purchase DJI Care Refresh for an aircraft that has been activated for over 48 hours, follow this Video Verification Guide.

       

       

      DJI FLYAWAY COVERAGE (DRONE NOT RECOVERED)

      Care Refresh offers 1x Flyaway Cover if your DJI Air 3 is not recovered. To have Flyaway Cover active you need to bind your craft and remote controller to your DJI account by following this video.

      For any Flyaway case, you will need to lodge a Flyaway report through the DJI Fly application and then contact info@ferntech.co.nz.

       

      REWARDS FOR SAFE FLIGHT

      If you haven't used any replacements or repair services during the service period, DJI will reward you with a 1-year warranty extension.

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