{"product_id":"dji-care-refresh-1-year-plan-osmo-pocket-4-nz","title":"DJI Care Refresh 1-Year Plan (Osmo Pocket 4) NZ","description":"\u003cp\u003eProvides two replacement units for an additional charge as per the table below. The Care Refresh 1-year Plan lasts for one year from the date it is bound to your product, and covers for accidents such as water damage, natural wear, or cracking and deformation, letting you fly with peace of mind.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e\n\u003ccol width=\"100\"\u003e\n\u003ccol width=\"230\"\u003e\n\u003ccol width=\"332\"\u003e\n\u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd colspan=\"3\"\u003e\u003cspan\u003e\u003cstrong\u003eDJI Care Refresh 1-Year Plan\u003c\/strong\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd rowspan=\"2\"\u003e\u003cspan\u003eReplacement\u003cbr\u003eService\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003eNumber of Replacements\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003e2\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan\u003eReplacement Fee\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003e$TBC\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd colspan=\"2\"\u003e\u003cspan\u003eExtended Warranty Period\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003eOfficial warranty is provided during the validity period\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd colspan=\"2\"\u003e\u003cspan\u003eSupport Renewal?\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003eRenew 1-Year Plan up to twice\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePlease Note:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eDJI Care Refresh can be bound to your DJI product when it meets one of the following criteria:\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eBrand new and un-activated product.\u003c\/li\u003e\n\u003cli\u003eHandheld device activated within the last 30 days.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e*If your device has been activated for over 30 days, follow the instructional guide linked below to verify your device is in good working order and still eligible for DJI Care Refresh.\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/support.dji.com\/help\/content?customId=en-us03400007411\u0026amp;spaceId=34\u0026amp;re=HK\u0026amp;lang=en\" target=\"_blank\"\u003e\u003cstrong\u003eVideo Verification Guide\u003c\/strong\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003eEach time you request a replacement, you’ll receive a replacement unit that is new or equivalent to new in performance and reliability.\u003c\/p\u003e\n\u003cp\u003eIf you have a DJI Care Refresh activation code, \u003ca href=\"https:\/\/service.dji.com\/care\/active\" target=\"_blank\"\u003eclick here\u003c\/a\u003e to bind it to your device.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/www.ferntech.co.nz\/assets\/images\/Water%20Damaged%20Drone.jpg\" data-gtm-vis-first-on-screen11032289_23=\"25323\" data-gtm-vis-total-visible-time11032289_23=\"500\" data-gtm-vis-has-fired11032289_23=\"1\"\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3\u003eWATER DAMAGE COVERAGE\u003c\/h3\u003e\n\u003cp\u003eWe'll replace your device if an accident occurs, even if it's damaged by water.\u003cbr\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3\u003eTWO REPLACEMENTS, TOTAL PEACE OF MIND\u003c\/h3\u003e\n\u003cp\u003eFor an additional charge, DJI Care Refresh offers up to two replacement units within one year and covers accidents such as water damage, natural wear or cracking and deformation. These replacement units will be new or equivalent to new in performance and reliability.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/www.ferntech.co.nz\/assets\/images\/Voice%20support.jpg\" data-gtm-vis-first-on-screen11032289_23=\"32408\" data-gtm-vis-total-visible-time11032289_23=\"100\"\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3\u003eDJI CARE REFRESH REPAIR PROCESS\u003c\/h3\u003e\n\u003cp\u003eFerntech will handle the entire DJI Care Refresh replacement process, which is as follows:\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eRequest a Care Refresh replacement via our online \u003ca href=\"https:\/\/www.ferntech.co.nz\/Service-Request-Form\" target=\"_blank\"\u003eService Request Form\u003c\/a\u003e\n\u003c\/li\u003e\n\u003cli\u003eDelivery of damaged item* – please contact our helpful team at \u003ca href=\"mailto:info@ferntech.co.nz\"\u003einfo@ferntech.co.nz\u003c\/a\u003e and they will provide details on how to get your product to us.\u003c\/li\u003e\n\u003cli\u003eProduct assessment by Ferntech team – upon completion, we will select the cheapest option to either have your product repaired or replaced under your DJI Care Refresh policy. Please advise if you would like to have your product replaced even if a repair is cheaper.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e*We require your product to complete the DJI Care Refresh process.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePlease Note:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDJI Care Refresh covers return shipping fees back to your address.\u003c\/li\u003e\n\u003cli\u003eDJI Care Refresh and the corresponding product must be purchased from New Zealand.\u003c\/li\u003e\n\u003cli\u003eDJI Care Refresh only supports devices purchased from official or authorised channels.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIf you want to purchase DJI Care Refresh for a device that has been activated for over 30 days, follow this \u003ca href=\"https:\/\/support.dji.com\/help\/content?customId=en-us03400007411\u0026amp;spaceId=34\u0026amp;re=HK\u0026amp;lang=en\" target=\"_blank\"\u003eVideo Verification Guide\u003c\/a\u003e.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"DJI","offers":[{"title":"Default Title","offer_id":47812652335258,"sku":"CROMPOC4_1","price":82.0,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0266\/5231\/1627\/files\/CROMPOC4_1copy.png?v=1776385401","url":"https:\/\/www.actiontech.co.nz\/products\/dji-care-refresh-1-year-plan-osmo-pocket-4-nz","provider":"Actiontech","version":"1.0","type":"link"}